FAQS
About HighRise & Kratom
What is HighRise Kratom?
HighRise offers clearly labeled, lab-tested kratom extracts and alkaloid products for informed adults age 21 and older. Our focus is precision, consistency, and transparent product information—without exaggerated claims or hype.
What is kratom extract?
Kratom extract is a concentrated preparation derived from Mitragyna speciosa, a botanical native to Southeast Asia. Because extracts can differ significantly in concentration and alkaloid content, always review the specific product label and Certificate of Analysis before use.
What do the milligram amounts on HighRise products mean?
Milligram amounts identify the quantity specified for that particular formulation. They should not be used to compare products unless the labels measure the same ingredient or alkaloid.
Review the full product description, label, serving information, and COA before making a selection.
How should I use a HighRise product?
Follow the directions on the product label exactly. Do not exceed the labeled amount or combine multiple kratom or alkaloid products. Extracts are concentrated, so careful measurement matters. If you are unfamiliar with a product, review its label and COA before use
COAs & Lab Testing
What is a Certificate of Analysis (COA)?
A COA is a laboratory report containing test results for a particular product or batch. Depending on the product, it may report alkaloid potency and results from applicable purity or contaminant testing. HighRise makes a COA available for every product so you can review the results yourself.
How do I find my product’s COA?
Scan the QR code on the product packaging or use the COA lookup on our website. Match the product or batch information on the report with the information printed on your package. If you need help locating a report, please contact us.
Safety & Shipping
Who should not use HighRise products?
HighRise products are intended only for adults age 21 and older. Do not use them if you are pregnant or nursing. Consult a qualified healthcare professional before use if you take medication or have a liver, heart, psychiatric, or other medical condition.
Can I combine kratom with alcohol, medication, or other products?
Do not combine kratom with alcohol, sedatives, or other substances that may cause drowsiness or impairment. If you take prescription or over-the-counter medication, speak with a qualified healthcare professional before use. Do not drive or operate machinery if you feel drowsy or impaired.
Are HighRise products intended to treat a medical condition?
No. HighRise products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. Kratom may be habit-forming, and regular use may lead to dependence. Discontinue use if an adverse reaction occurs; for a severe reaction, call 911 or seek emergency medical help.
Can HighRise products be shipped everywhere?
Kratom laws and restrictions vary by state and locality and may change over time. We do not ship to destinations where the applicable product is prohibited. Customers are responsible for reviewing their local laws before ordering.